What should I do if something goes wrong with my delivery? Call us right away if a problem comes up with your order so we can resolve it quickly. (912) 689- 9748

Can I cancel my order? No. After an order has been sent to the restaurant, it can no longer be canceled. If you placed a pre-order, please call ahead to cancel it.

Do I have to meet a minimum order amount? Yes, every local partner has a $10 food minimum.

How is the delivery fee calculated? Island Time Takeout charges a delivery fee based on distance. Ordering from restaurants near your delivery address costs less, while restaurants farther away may add a slightly higher fee.

What is Island Time Takeout? Island Time Takeout is a restaurant delivery service that brings high-quality delivery from the best locally owned restaurants and other local businesses straight to your home, office or hotel room!

Which areas do you deliver to? Island Time Takeout delivers throughout BRUNSWICK, ST. SIMONS and SEA ISLAND, plus parts of BLYTHE ISLAND, EXIT 29 and STERLING! Any of our local partners can deliver to ANY address within our delivery radius (for example, Brunswick restaurants can deliver to Sea Island addresses, or St. Simons restaurants to Brunswick addresses).

Can I place my order by phone? Of course! Ordering online is the smoother option, but you can call during business hours and our dispatcher will place the order for you! 912-689-9748

Can I schedule an order for a later date or time? Yes! Use our pre-order feature to pick a future date and time before you begin your order.

Does the total include gratuity? Gratuity is NOT included, but it is strongly encouraged! Drivers receive a small additional hourly wage and rely heavily on delivery tips. 100% of tips go directly to the driver!

Which payment methods can I use? We accept all major credit and debit cards. We do NOT accept checks. For their safety, drivers DO NOT carry change!

Can I order from restaurants that aren't on the website? Unfortunately, we do not currently deliver from restaurants that aren't listed on our website. Check back later for new partner locations. You can help by mentioning us to your favorite locally owned restaurants that you'd like to see us partner with!

Do drivers receive 100% of tips and gratuity? YES. Drivers earn a small hourly wage and receive 100% of gratuities from every order they take!

Can I split the payment? Yes! Use the split payment feature at checkout to pay with multiple cards or a cash card.

Do drivers carry change? NO. For our drivers' safety, they DO NOT carry change.

How do refunds work? When a refund is issued, the authorization charge typically drops off within 2-3 business days.

Are your menus different from the restaurants' own menus?  Some prices and items may differ based on each restaurant's preferences, location and other factors.

WARNING! Food prepared at the restaurant may contain wheat, fish, egg, soy, nuts, or dairy products!!! Please list any and all allergies at checkout and we will pass them along to the restaurant. Eating raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have medical conditions.

IMPORTANT! The restaurant is always responsible for making sure your order is correct. Drivers are instructed never to open any food containers or boxes for any reason. If items are missing or made incorrectly, please call our dispatch center for help.